At Global Payments, we are committed to safeguarding your privacy and protecting your information against unauthorized use. The following statements explain the policies we adhere to regarding the collection of data, information security, and privacy standards.
About the Information We Collect
Global Payments provides payment products and services for commercial and non-commercial enterprises. Those products and services include payment card processing, check recovery, cash access services, point-of-sale terminal management and support, merchant accounting and funds transfer. As a part of our business operations, we routinely collect and retain information about our customers. This information is necessary in allowing us to provide our services or provide information about our services and company. It may be used for, but is not limited to, such activities as: administration of records; execution of accounting and funding; compliance with laws or regulations; and/or the development of future products.
Global Payments is the sole owner of the information collected. We will not sell, share, trade, or rent this information to others in ways different from what is disclosed within this statement or agreed to contractually by our customers.
Many of our customers are businesses or other non-person legal entities. While most of the information we receive and collect is not of a personal nature, portions of the transaction information we receive may include public and non-public information about individuals as well as about the entities with which they conduct business activities.
Regardless of the nature of the information, whether it is information we solicit directly from our customers, from visitors to our web site, or whether we collect the information during the processing of transactions, we regard all such information as “private” and take steps to protect its integrity and confidentiality.
No information regarding specific persons will be provided to any third party except:
- to obtain commercial and credit information to establish, maintain or renew a customer’s contract(s),
- as may be required to provide any of the services for which a customer has subscribed,
- as may be legally permitted,
- to assist in preventing or prosecuting fraud, or to otherwise comply with a requirement or request of the government,
- to comply with the rules and regulations of any credit or debit card payment network, or
- with the person’s written consent.
This policy does not preclude Global Payments’ unrestricted use of non-personal, summarized, derived, or aggregate information (i.e., volumes, totals, averages, etc.). In addition, Global may provide information, from time to time, and as allowed by our customers’ respective contracts, to provide personal information to entities that may have products or services that may be of interest to them.
Information Collected via Our Web Site
We may solicit, collect, or retain public or non-public personal information regarding customers or visitors to our web sites only as may be required to allow Global Payments to respond to requests for information about products and services, investor information, etc. The only information Global Payments obtains about a visitor to our web site is information that is voluntarily supplied. This type of personal information (name, address, telephone number, e-mail address) will be used to contact you to fulfill your request.
Portions of our services may be provided by organizations with which Global Payments has a contractual relationship. In such cases, Global Payments may provide collected information to these organizations. These vendors and service companies agree to respect the confidentiality of such information, safeguard it, and abide by applicable law. In the event our business relationship requires Global Payments to perform credit reporting activities, we may share your information with third parties. We may also be required to disclose personal information in response to requests by legal, governmental, or regulatory agencies with proper jurisdiction.
Commitment to Security, Privacy, and Standards
At Global Payments, we take seriously our responsibility to protect the security and privacy of the information we receive. We have established effective policies that define our commitment to data security and the information technology we administer. We continue to review our policies and procedures to assure that they are appropriate and effective in meeting our commitments to our community, our customers, and ourselves.
Strict internal procedures and control mechanisms require that individuals’ access to information is controlled according to job responsibility and legitimate “need to know.” To the degree reasonably possible, access controls are narrowly defined and authorized to restrict information access according to that which is necessary and consistent with the respective job function(s) of our personnel
Any suspected attempt to breach our policies and procedures, or to engage in any type of unauthorized action involving our information systems, is regarded as potential criminal activity. All suspected computer mischief will be reported to the appropriate authorities.
Global Payments uses a variety of controls and measures to protect personal or sensitive information. These include industry-standard encryption, physical access security, secured networks and servers, anti-virus protection, vulnerability scans, firewalls, intrusion detection, defense monitoring and other appropriate technology.
We test, review, and update this technology from time to time to improve and enhance our security systems.
An IP (Internet protocol) address is a number assigned to your computer for accessing the Internet. All computer identification on the Internet is conducted using IP addresses to allow other computers and servers to recognize and communicate with each other. If a visitor requests pages from the Global Payments web site, the Global Payments servers enter the visitor's IP address into a log. We do not associate IP addresses with personal information received from visitors. Global Payments collects IP addresses in order to report aggregate information to sponsors and advertisers and to conduct site analysis. We also use IP address information to conduct system administration, manage communication traffic patterns, to investigate threats, mischief, “attacks” directed toward our site or to our visitors, or cases of suspected fraud and for security purposes.
Global Payments may provide links on the web site, via advertising and otherwise, to other web sites that are not under our control. We do not endorse or make any warranty of any type regarding the content contained on such web sites or products and services offered therein. Global Payments makes no representation regarding your use of such web site.
Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by Global Payments.
Our web sites do not provide content intended to attract or encourage the participation of children. We do not solicit or knowingly accept information from persons under the age of 18.
As a customer of Global Payments, you may be provided with a unique identifier such as a merchant number, password, or “PIN” (personal identification number) which is intended to authenticate your identity when accessing our systems. Such identifying items are intended to be secret and to be known, possessed, and used only by you. The effectiveness of these mechanisms for authenticating your identity are dependent upon your keeping them in your exclusive possession and upon your protecting them from the discovery, access, or possession of others. If you fail to keep such identifying information in your exclusive possession (i.e., you allow others to have knowledge or possession of your merchant number, password or PIN), you may bear responsibility for the actions of other persons who use this information in accessing our systems.
Should you become aware or have reason to suspect that a personal identifier has been lost or has been disclosed to someone other than yourself, you should immediately notify Global Payments.
Changes to Global Payments’ Information Security and Privacy Statement
In order that our information security and privacy policies are appropriate and effective and that these policies reflect the ongoing changes in our industry, Global Payments will review its policies and practices from time to time and may make changes to these policies and practices as it determines them to be warranted. When changes are made that affect Global Payments’ Privacy Statement, this web site will reflect such changes.
If you have a question or comment regarding this Privacy Statement, please contact:
Global Payments Inc.
Attention: Corporate Compliance
10 Glenlake Parkway
Atlanta, Georgia 30328-3473
Or, via email at: